MKT460 : Midterm Revision Exam

MKT460 · مراجعة مجانية

خروج
1

True_false

سؤال 1

[CH1] E-business includes commercial transactions that involve an exchange of value across organizational boundaries.

سؤال 2

[CH1] More formally, e-commerce is defined as digitally enabled commercial transactions between and among organizations and individuals.

سؤال 3

[CH1] Ubiquity is the unique feature of e-commerce technology that describes its ability to reach across national boundaries around the earth.

سؤال 4

[CH1] Social technology, as a unique feature of e-commerce, refers to user-generated content and social networks.

سؤال 5

[CH1] During the Consolidation period (2001-2006), start-up financing shrank while traditional large firms expanded their online presence.

سؤال 6

[CH1] The dot-com crash marked the end of the Reinvention period of e-commerce.

سؤال 7

[CH1] In assessing e-commerce, its early years are described as a stunning technological success but only a mixed business success.

سؤال 8

[CH1] The Reinvention period of e-commerce, which began in 2007, is characterized as social, mobile, and local.

سؤال 9

[CH1] The Society theme in understanding e-commerce focuses on how new technologies give firms new ways of organizing production and transacting business.

سؤال 10

[CH1] Economics and marketing are classified as technical disciplines concerned with e-commerce.

2

Mcq

سؤال 1

[CH1] Which statement best captures the difference between e-commerce and e-business?

سؤال 2

[CH1] Maryam places an order on an online grocery store from her phone at 11 p.m. while sitting in a clinic waiting room. Which unique feature of e-commerce technology does this best illustrate?

سؤال 3

[CH1] An online furniture retailer shows each sofa with a 360-degree video, an audio description from the designer, and detailed text specifications. Which unique feature is the retailer exploiting?

سؤال 4

[CH1] A small perfume shop in Manama starts receiving orders through its website from customers in Germany, Japan, and Canada. Which unique feature of e-commerce technology explains this?

سؤال 5

[CH1] An online bookstore emails Ahmed by name with recommendations based on the history books he bought last month. Which feature of e-commerce technology is being used?

سؤال 6

[CH1] A bank's website lets customers type questions into a live chat and receive immediate replies, and lets them move sliders on a loan calculator to see repayments change instantly. Which unique feature does this mainly reflect?

سؤال 7

[CH1] Which unique feature of e-commerce technology refers to the existence of one set of technology standards?

سؤال 8

[CH1] Which unique feature of e-commerce technology is described as reducing information costs?

سؤال 9

[CH1] Which of the following best describes the Invention period of e-commerce (1995-2000)?

سؤال 10

[CH1] In 2004, a well-established retailer launched its online store, began selling more complex services, and spent heavily on search engine advertising. Which period of e-commerce does this reflect?

سؤال 11

[CH1] Which combination of offerings characterizes the Reinvention period of e-commerce?

سؤال 12

[CH1] Which of the following was NOT a feature of the Reinvention period of e-commerce?

سؤال 13

[CH1] A government committee in Bahrain is debating how online shoppers' personal data should be protected and how digital copyrights should be enforced. Which organizing theme of e-commerce does this debate fall under?

سؤال 14

[CH1] Which of the following is listed as a technical discipline concerned with e-commerce?

سؤال 15

[CH1] The statement 'the mobile platform has made mobile e-commerce a reality' is an example of which category of major trends in e-commerce?

3

Essay

سؤال 1

[CH1] Define e-commerce and e-business, and explain the key difference between them.

سؤال 2

[CH1] List and explain the eight unique features of e-commerce technology.

سؤال 3

[CH1] Describe the three periods in the development of e-commerce, stating the years of each and its main characteristics.

سؤال 4

[CH1] Assess e-commerce by explaining how successful it has been from technological and business perspectives, and identify the other surprises that emerged in its development.

سؤال 5

[CH1] Explain the three organizing themes used to understand e-commerce, and compare the technical and behavioral academic disciplines concerned with it.

4

Case Study

CASE STUDY

Lulu Threads: An Online Abaya Boutique in Bahrain

Dana launched Lulu Threads in 2023, selling modern abayas from Manama through a website and a mobile app. Customers often order late at night from their phones, and orders now arrive regularly from Kuwait, the United Kingdom and Canada. Each product page shows a short video of the abaya being worn, a voice note from Dana explaining the fabric, and detailed written measurements. Buyers post photos of themselves wearing their abayas on the store's page and share them on Instagram, where other followers comment and ask questions. The app also sends each returning customer a message using her first name with suggestions based on her previous purchases. Behind the scenes, Dana uses a system she owns to link her stock records, her tailor's production schedule and her accounting, so that staff can see when fabric needs reordering. The store also offers same-day delivery inside Manama. Recently, Dana's brother Ali raised a concern: the business stores customers' names, addresses and purchase histories, and he wants to know what rules Lulu Threads should follow to protect this information.
سؤال 1

[CH1] Distinguish between the e-commerce and e-business activities of Lulu Threads, using details from the case.

سؤال 2

[CH1] Identify four unique features of e-commerce technology that Lulu Threads is benefiting from, and explain how each appears in the case.

سؤال 3

[CH1] Under which organizing theme of e-commerce does Ali's concern fall, and which period in the development of e-commerce does Lulu Threads' business model best reflect? Justify both answers from the case.